Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
News, advice and support for our patients
Our hospital creates an environment that's safe for you and your loved ones. Because our focus is on your health, our specialists personalize your care so you can have the best outcome possible.
Patient resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
The DAISY Award
BEE Award
Useful services for our patients
At our hospitals, we offer many helpful services you may need during your stay.
Interpreter services
Foreign language interpreters are available at no charge to our patients and their families. Please call the Office of Patient Experience at (828) 213-1210 for more information.
Lost and found
Lost and found items can be claimed from our security department. If you have lost something at Mission Hospital, please call (828) 213-3672.
Spiritual support and pastoral care
Our chaplains provide spiritual counsel, personal consultations, assessments, emotional support and clinical pastoral care to patients, families and hospital staff. Though our hospital is not affiliated with any religious denomination, our heritage has deep roots in the compassionate care offered by individuals from a variety of faith traditions.
Support groups
Sometimes sharing with others who are going through a similar crisis or health problem can provide immeasurable relief. As such, our facility offers a wide variety of support groups for the needs of both you and your loved ones. You can speak with your physician or nurse for more information regarding specific support groups.