Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Helpful patient information
Positive care experiences begin with being informed. At Highlands-Cashiers Hospital, we work to minimize stressors and keep you well-informed along every step of your care journey.
Patient resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
The DAISY Award
BEE Award
Patient policies to know
We work to continually improve your hospital experience by having straightforward, flexible policies that afford you maximum convenience and safety.
Parking and campus map
Free parking is available for all patients, families and visitors. All parking areas are adjacent to the hospital, but please remember to lock your car and keep valuables out of sight.
For assistance, or to report a security concern, please call the switchboard at (828) 526-1200.
To find parking, related to the various hospital entrances, please review the below campus map. Physical campus maps are available at the information desk in the main lobby.
Payment estimator
We appreciate the stressors that can sometimes accompany coming to the hospital. Having an understanding of the cost of your treatment can help to ease certain anxieties associated with your care, so we have provided a convenient payment estimator tool that can help you figure costs based on your insurance status, type of care and other relevant personal factors.